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The CHU, Macquarie Bank, SCA (Vic) 2022 Principal's Retreat will take place over 31 March -1April at the Peppers Moonah Links Resort, with a welcome dinner on 31 March to kick things off. This Retreat will include 3 nights of social networking dinners, 2 day conference, transfers to offsite venues and activities.

As we travel to the breath taking Mornington Peninsula located in the prime Australian coast and stay at Peppers Moonah Links Resort. This region has long been favoured as a seaside holiday destination and is recognised as an exciting wine growing region. You can experience iconic surf beaches and modern Victorian country charm side by side. 

CPD: 6 Points

Schedule Overview:

  • 6:30pm – 9:30pm Thursday, 31 March: Welcome Dinner at Arilla Restaurant 

  • 10:00am – 4:30pm Friday, 1 April: Program Day 1 at Peppers Moonah Links Resort

  • 6:30pm – 9:30pm Friday, 1 April: Social night at Peppers Resort Pebbles Restaurant

  • 10:00am – 2:30pm Saturday, 2 April: Program Day 2 at Peppers Moonah Links Resort

  • 6:30pm – 9:30pm Saturday, 2 April: Social night at Panda Restaurant  


Thursday 31 March 2022

6:30pm – 9:30pm        Welcome Dinner at Arilla Restaurant  

Friday 1 April 2022

9:30am – 10:00am           Registrations Open and Morning Tea 

10:00am – 10:15am         Welcome 

                                         Gregor Evans, President SCA (Vic) to Welcome all Attendees, Acknowledge Platinum Sponsors 

                                         MC, Tim MacKenzie, National Segment Head, Strata Business Banking, Macquarie Group Limited

10:15am  – 11:00am      Professional Pathways in Strata: Deakin Research Paper. 

                                       The presentation will outline key points from the research paper developed by the Deakin Business School regarding findings                                           and recommendations in the areas of professionalism, licensing, regulations, and standards.


                                      Speaker: Dr. Nicole Johnston, Senior Lecturer, Property and Real Estate, Deakin Business School

11:00am – 11:20am      Professional Pathways in Strata (SMPS)

                                      This topic will focus on the purpose and value of having a Strata Management Practice Standard (SMPS).  Such as the                                                      advantages of having this program in our industry and the process of certification.  All questions will be answered


                                      Speaker: Taner Bozkurt, Professional Standards Manager, SCA National

11:20am – 11:45am    Professional Pathways Discussion Panel

                                    An opportunity to ask questions from our expert panel. 



11:45am – 12:30pm     Insurance: Understanding Commissions & Other Issues

                                     The presentation will focus on understanding how commissions work, the different ways they can be paid, the difference                                                   between a broker and a manager, and the Royal Commission findings.


                                     Speaker: Kimberley Jonsson, Chief Executive Officer, CHU Underwriting Agencies Pty. Ltd.

12:30pm – 1:30pm          Lunch

1:30pm – 2:00pm            Expert Panel to discuss Insurance Commissions and other challenges they are experiencing

2:00pm – 3:00pm            Attracting Talent and Retention

                                        Learn effective strategies from a Human Resources expert on how to attract talented staff and keep them.  The session will a                                              also outline what is happening in the industry and possible solutions to the current labour shortages.


                                      Keynote Speaker: Ms. Mary Mangos, Psychologist & Human Resources Expert

3:00pm – 3:30pm          Afternoon Tea Break

3:30pm – 4:30pm            Update on Government Advocacy & Victorian Election

                                        This presentation will cover the year that was 2021 for SCA (Vic) advocacy activities while providing an insight into what’s                                                  coming up in 2022. With the state election approaching in November, SCA (Vic) will be coordinating policy priorities and                                                    proposals into its own election campaign, which will be explored further in this session.


                                       Speaker: Shaun Brockman National Policy & Advocacy Manager, SCA National 

                                       Speaker: Liam Straughan, Public Relations Officer, SCA (Vic)

4:30pm – 4:35pm           Summary and Close of Day

                                       Tim Mackenzie

6:30pm – 9:30pm           Social night at Peppers Resort - Pebbles Restaurant

Saturday 2 April 2022

9:30am – 10:00am           Registrations Open and Morning Tea 

10:00am – 10:10am         Day 1 Recap and Summary of day 2 

                                         Ani Kakulapati, Regional Manager, NSW, ACT, Qld & NT, Head of Customer Service, CHU Underwriting Agencies Pty Ltd.

10:10am – 11:00am         Key Findings in Strata: Macquarie Research 

                                         Tim Mackenzie will share key points on recently completed research within the Strata Industry.  Such as the impact of Covid,                                             technology, customer relations, and an outline of key challenges. 

                                         Speaker Tim MacKenzie, National Segment Head – Strata Business Banking, Macquarie Group Limited

11:00am – 12:00pm         Understanding the impact of the Economy in Strata 

                                         This leading economist and speaker will be discussing the impact of interest rates and inflation, current environmental                                                       business analysis, examining the property market and future trends, and importantly understanding the economy to manage                                             your business effectively. 

                                        Keynote Speaker: Stephen Koukoulas, Economist 

12:00pm – 1:00pm           Lunch

1:00pm – 1:45pm             SCA (Vic) Strategy 

                                         The session will discuss the progress of SCA (Vic) strategies, goals achieved, future issues, and the outcome of the Principals                                           survey regarding the lot owner model. 

                                        Speakers: Gregor Evans, President SCA (Vic) & Alisha Fisher, CEO, SCA National

1:45pm – 2:30pm             Contemporary Issues & updates 

                                         An opportunity to discuss any challenges or issues you may be experiencing!

2:30pm – 2:40pm             Summary of Day 2 & Close of Principals Retreat

2:40pm – 3:40pm             Team Activity -  Grape to Glass:  Winemaking

6:30pm – 9:30pm             Social night at Panda Restaurant  

Ticket Prices

Cost Principals: $1,200 inc GST
Inclusion: 2 day educational program, 3 social dinners including drinks. 
*Please note accommodation is not included in this cost 

Cost Partners: $400 inc GST 
Inclusion: This ticket is for a spouse of a Principal attendee. It includes 3 social dinners and beverages
*Please note accommodation is not included in this cost



Peppers Moonah Links Resort

55 Peter Thomson Drive, Fingal Vic 3939

Please note accommodation bookings at Peppers Moonah Links Resort is now fully booked out.


Delegate Type:

The CHU, Macquarie Bank, SCA (Vic) 2022 Principal’s Retreat is exclusively open to SCA (Vic) Members who hold the position of General Manager, CEO, Director or Principals of a Strata Management Company. Strata Services (Suppliers) Members who are not Gold and Platinum Sponsors of SCA (Vic) and non-members are not able to register for the Principal’s Retreat. Delegates must be employed by an owners corporation management firm that holds membership with Strata Community Association (Vic).

Close of registration:

Registrations close on Thursday 10th March 2022.


Cancellation policy and transfers:
  • Before 18 March 2022, 100% refund

  • Between 19 March 2022 and 25 March 2022, 75% refund

  • After 25 March 2022, 100% cancellation fees apply. Transfers will be accepted up to one

    1. week prior to the Principal’s Retreat commencement and are subject to the outlined “Delegate Type” criteria.


All cancellations and transfers will incur an administration fee of $50 and must be received in writing to SCA (Vic) by emailing


Cancellation due to Government Directives:

If the booking is cancelled by either party at any time due to the event not being permitted in the form originally planned under any State or Federal Government law, regulation or direction in force at the time of the event relating to the COVID-19 pandemic, SCA (Vic) will retain the fees to use towards a new event date. If the delegate is unable to attend the new date, SCA (Vic) will refund all monies paid, provided the delegate advises SCA (Vic) within a reasonable period of time prior to the event. If a new event date is not achievable then SCA (Vic) will refund all monies paid to it by the delegate.



The Information Privacy Act 2009 provides that, before your name and contact information can be published on the CHU, Macquarie Bank, SCA (Vic) 2022 Principal’s Retreat list, for distribution to fellow delegates or any other party, you must give your consent. If you DO NOT wish to have your name, address and details included in the list of delegates please indicate by emailing


SCA (Vic) takes reasonable steps to ensure your personal information is not exposed to misuse, loss or unauthorised access. At any event held by SCA (Vic), your image may be photographed or filmed at any time throughout the event. We may use, publish or reproduce your image or recording of you in any form of published communication material to promote our services and to report on its events through its publications and resource material such as our Annual Report, Inside Strata magazine, eBulletins, website and direct


email campaigns etc. Your consent to the use of your image in full or part for any SCA or SCA (Vic) related purpose is taken to be given by attending this event. Should you not wish to have your image photographed or filmed, please contact us on

Program disclaimer:

Where a program has been released, SCA (Vic) reserves the right to alter, amend, vary or otherwise change the program at any time as circumstances dictate without further notice to registered delegates. Every effort will be made to provide a program of equivalent standard and value.


Insurance disclaimer:

Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the CHU, Macquarie Bank, SCA (Vic) 2022 Principal’s Retreat and book your travel you take out an insurance policy of your choice. The policy should include

(1) loss of fees/deposit through cancellation of your participation in the Principal’s Retreat; and (2) loss through cancellation of the Principal’s Retreat. SCA (Vic) cannot take any responsibility for any participant failing to arrange his or her own insurance. SCA (Vic) does not provide insurance coverage for any accidental injuries, loss or damage for delegates at the events.

Force Majeure:

Where there is an agreement between SCA (Vic) and a Sponsor or registrant, it is automatically null and void if any events offered are cancelled due to an act of God including, but not limited to, hurricane, earthquake, flood, volcanic eruption, tornado, famine, terrorism, or war. In the event of cancellation due to an act of God neither party shall be liable for any further payments.

Accommodation Disclaimer:

A number of rooms are secured for SCA (Vic) but are subject to the participant’s direct interaction with the hotel Peppers Moonah Links.


Unofficial Events:

SCA (Vic) will not permit any organisation to host any kind of event during or around the CHU, Macquarie Bank, SCA (Vic) 2022 Principal’s Retreat which include the delegates of this event.

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