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CHU, Macquarie Bank, SCA (Vic) Symposium 2022

       'THE HUMAN FACTOR'          

Dates: Thursday 15th September 2022 and Friday 16th September 2022

Venue: Caulfield Racecourse

Address: Gate 22 Station St, Caulfield East 


Dress Code: Smart Business Attire 

Day 1

Thursday 15th September 2022, Day 1 - For Principals, Senior Executives and Operations

8:30am - 10:15am

Registrations Open / Networking Opportunities 

Morning Tea 

10:15am - 10:30am 


Teegan Dolling, MC

Tim MacKenzie, National Segment Head - Strata, Macquarie Group Limited

Tim MacGregor Evans, President, SCA (Vic) 

10:30am - 11:50am 

Sponsored by: 


Conflict Of Interest; Insurance Commissions & Workshop

This session will give a comprehensive outline of Conflict of Interest, analyse the legal perspective, the legislative requirements, and the impact on strata professionalism.  The second part of the session will discuss insurance commissions and there will be a workshop on the various alternative fee models.

Dr Nicole Johnston, Director, Strata Knowledge

Rochelle Castro, Principal Lawyer, RC & Co

11:50am - 12:05pm 

Insurance Claims

Kara will lead an insightful discussion about the importance of learning from the past in relation to strata insurance claims, as well as key steps needed for successful lodgement of claims in future. 

Kara McInnes, National Claims Service Manager, CHU Underwriting Agencies Pty Ltd

12:05pm - 12:30pm


Sponsored by:

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Election Update 

Liam and Shaun will provide an update on this year’s state election campaign, including the official launch of SCA (Vic)’s 2022 Victorian election priorities, and an overview of advocacy activities undertaken with government and major political parties.  

Liam Straughan, Public Relations Officer, SCA (Vic) 

Shaun Brockman, Policy & Advocacy Manager, SCA National 

12:30pm - 1:45pm

Lunch Break

1:45pm - 2:30pm 

Sponsored by: 


2:30pm - 3:00pm

Sponsored by: 

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Diversity Management In Strata

Tim’s presentation will highlight the benefits of effective diversity management, including increased profits, faster problem solving and reduced staff turnover.  This presentation will also focus on the significance of inclusion and understanding social and political climates.

Tim Mackenzie, National Segment Head - Strata, Macquarie Group Limited 

3:00pm - 3:30pm

Afternoon Tea

3:30pm - 4:00pm 

Sponsored by:


Strata Management Practice Standard (SMPS) 

Elizabeth’s presentation will help you to acquire the knowledge of the benefits and the value of the SMPS program that has been successfully implemented by a senior strata manager in day-to-day operations. 

Elizabeth Florence, Managing Director, Abode Strata

4:00pm - 4:45pm 

Sponsored by:


Critical Thinking, Management, And Decision-Making Under Pressure

Cameron presents a discussion on how to manage, lead, and future proof your team for any situation or crisis, drawing on over 20 years of active military and law enforcement experience. 

Cameron Wallace, Sergeant, Victoria Police


4:45pm - 5:00pm

Formal Close 

Teegan Dolling, MC 

Ani Kakulapati, Regional Manager NSW/ACT/QLD/NT, CHU Underwriting Services

5:00pm - 6:30pm

Networking Drinks And Canapes 

1876 Bar

Day 2

Friday 16th September 2022, Day 2 - For All Strata Professionals 

8:00am - 9:15am

Registrations Open / Networking Opportunities 

Morning Tea 

9:15am - 9:30am


Teegan Dolling, MC

Tim MacKenzie, National Segment Head - Strata, Macquarie Group Limited

Gregor Evans, President, SCA (VIC) 

9:30am - 10:30 am

Sponsored by:  

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Keynote: Emergency Procedures: Part 1: Identifying The Problem

Paul will address how we can personally improve - whether that is in the workplace or in our personal lives.  Paul believes to become more confident and resilient that we must first address our physical and mental health. He has spent sixteen years in the Ambulance Service and is a current practicing paramedic.  As a trauma counsellor of twenty years, he is able to provide insights into achieving a better version of ourselves.

Paul Spinks, Advanced Care Paramedic & Counsellor

10:30am - 11:00am

Morning Tea 

Emergency Procedures Workshop: Part 2: The Solution

Following on from Part 1: Paul will identify solutions.  This workshop will equip you with several key messages and lessons which you can apply for a lifetime. Refrain, rethink, and respond will be part of the key learnings of this presentation. 

Paul Spinks, Advanced Care Paramedic & Counsellor

11:00am - 12:00pm

Sponsored by:  


12:00pm - 12:30pm

Sponsored by:

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Emergencies: Having It On The Agenda In Strata

This panel conversation will cover putting emergencies on the agenda with your Owners Corporation committees, as well as discussing and analysing risk management processes. 

Strata Manager panel discussion

12:30pm - 1:45pm


1:45pm - 2:00pm

Sponsored by:

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Victorian Coalition address*

Mr Southwick will outline the importance of sustainability in the growth of strata living in Victoria, the state of the economy, and the Coalition’s vision for strata communities ahead of this year’s state election.

David Southwick, Deputy Leader Of The Victorian Liberal Party, Shadow Minister for CBD Recovery, Jobs And Employment, Events Industry, Business Recovery, Small Business, Business Precincts, Energy And Renewables

*In the interest of impartiality, SCA (Vic) has also reached out to the Victorian Government to invite a designated representative to speak in a reciprocal capacity at our 2022 Symposium. This invitation was declined due to scheduling clashes with other commitments occurring at this time.

2:00pm - 2:40pm 

Sponsored by: 


Communicating Effectively By Becoming A Successful Negotiator

Andrew’s presentation will cover how to successfully negotiate contracts, new business, and retain existing clients and suppliers.  Importantly, strategies and best practices to avoid disputes will also be discussed. This session will assist in the development of your communication skills, as well as help you in your day-to-day operations. 

Andrew Whitelaw, Director, Whitelaw Flynn Lawyers 

2:40pm - 3:10pm 

Sponsored by:

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3:10pm - 3:45pm

Afternoon Tea 

3:45pm - 4:15pm 

Sponsored by:

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Legal Update 

Tim’s presentation will keep you updated on responsibilities for repairs and maintenance, amending plans, including entitlements and liabilities, and encroachment onto common property versus implied easements. 

Tim Graham, Partner, Bugden Allen Graham Lawyers

4:15pm - 4:45pm 

Sponsored by: 

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Contract Of Appointment

Fabienne’s session will provide an in-depth, comprehensive brief to SCA (Vic) members about the new Contract of Appointment.

Fabienne Loncar, Partner, Moray & Agnew Lawyers

4:45pm - 5:00pm 

Formal Close 

Teegan Dolling, MC 

Scott Allen, Senior Business Development Manager VIC/TAS, CHU Underwriting Services

5:00pm - 6:30pm

Networking Drinks and Canapes at the 1876 Bar

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