COVID-19 Victoria Updates

Reviewed 18 January 2022

SCA (Vic) Apartment Living & COVID-19 Best Practice Guideline (Third Edition)


As of January 2022, SCA (Vic) has released two updated, separate Best Practice Guidelines to assist residents, as well as owners corporations and OC managers in preventing and responding to COVID-19 in high-density dwellings, such as apartment buildings, as Victoria has reopened and we learn to live with, and manage the pandemic.

The SCA (Vic) COVID-19 Best Practice Guideline for Residents contains useful information for owner-occupiers or renters living in apartment buildings anywhere in Victoria - this includes:

  • The safe use and enjoyment of common property and shared facilities

  • What to do in the event of self-quarantine or testing positive for COVID-19

  • Useful resources for further information and assistance

The SCA (Vic) COVID-19 Best Practice Guideline for Owners Corporations is designed to assist members of the owners corporation/committee, as well as managers and suppliers with:

  • Meeting relevant Victorian Government public health guidelines (including COVIDSafe planning and adhering to requirements applicable to specific workers and industries)

  • Governing the use of common property

  • Undertaking owners corporation meetings and voting, either in-person or virtually/electronically

  • Responding to a confirmed COVID-19 case or self-quarantining resident

  • Dealing with complaints

Click the images below to access downloadable PDF copies of the SCA (Vic) COVID-19 Best Practice Guidelines:








About COVID-19 (Coronavirus - SARS-CoV-2/2019-nCoV)


COVID-19 can cause an infection in people, including severe respiratory illness.

Common symptoms of COVID-19 include:


  • Sore throat

  • Runny nose

  • Fever

  • Coughing

  • Fatigue/tiredness

  • Shortness of breath

  • Loss of sense of taste and/or smell

Get tested via a PCR or Rapid Antigen Test (RAT) if you are presenting any of these symptoms, and self-isolate until a negative result is received, or for a period of at least seven days upon receipt of a positive diagnosis for COVID-19.

Should you test positive to COVID-19 via a Rapid Antigen Test, this is counted as a probable case of COVID-19, and must be reported to the Victorian Department of Health, either by calling 1800 675 398, or by completing the corresponding online form.


If you suspect or have received a positive diagnosis for Coronavirus (COVID-19), please call the Victorian Government’s 24-Hour Coronavirus Hotline on 1800 675 398, or visit for information and support.

You can also call the Commonwealth Government's 24-Hour National Coronavirus Helpline on 1800 020 080, or visit for further information and support.


Both of these services are available 24 hours a day, 7 days a week.

In an emergency situation, please call 000.

Strata Sector Guidance


Please also refer to the Victorian Government's Property, Real Estate and Strata sector guidance webpage for further information concerning COVIDSafe settings.

For further enquiries regarding COVID-19 regulations applicable to business and industry, please contact Business Victoria on 13 22 15.

The Commonwealth Government has also published a comprehensive suite of resources which can be downloaded from the Department of Health's Coronavirus webpage.

Strata Workforce Arrangements

Fully vaccinated workers may return to the workplace.


Your business continuity planning for operating during a pandemic should be in place now.  There are many external factors that are out of your control that may overnight affect how you can continue to operate your business. Like so many countries, we may move to lockdown or you may find that one of your staff advise you that they have been exposed and before you know it, everyone is at home in self isolation or hospital.

While it may not come to closing an entire office, some employees or all your employees may need to work from home at any given time.  


We recognise that not all businesses may be set up for this or set up for all staff to do the same. You are therefore encouraged to consider the options available to you, to minimise disruptions to the business as well as to minimise exposure to potential health risks.

How will the staff access the office files, talk to each other, receive calls from your clients to keep the business on track? SCA (Vic) encourage members to consider these questions and the many more that follow the discussion. 


Do you have a policy for working from home? Can you guide your staff on OH&S issues to be mindful of at home? What about insurance?  What is best practice? What can you manage to do to the best of your ability with the imminent pressure and no time?

Working from home policy Template

Working from home checklist


SCA (Vic) Events

SCA (Vic) are hosting in-person events in accordance with relevant public health orders, advice and information from Federal and State Government authorities, including protocols concerning entry to a venue or premises, such as vaccination against COVID-19.

SCA (Vic) will also aim to deliver certain events online and remotely, and we are in the process of fast tracking our new accessible delivery modes, including podcasts, webinars, and online resources to further support our members.

Additional SCA (Vic) COVID-19 Resources

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SCA (Vic): COVID-19 Posters & Signage

Aus Govt (Dept. of Health): What you need to know about Coronavirus (COVID-19)

Aus Govt (Dept. Health): Environmental cleaning and disinfection principles for COVID-19

Vic Govt (Business Victoria): COVIDSafe Deep Cleaning Rebate

VCAT: Hearings during Coronavirus restrictions


Vic Govt: Face Masks in Shared Facilities Poster

Aus Govt (Dept. Health): COVID-19 Print ads - 'Simple steps to stop the spread'

Prime Minister of Australia: Media Centre


VicEmergency: Incidents and Warnings


Premier of Victoria: Media Centre


Vic Govt: Victoria’s Roadmap - Delivering the National Plan

Aus Govt (Dept. Health): Social distancing guidance


Vic Govt (Dept. Health): Coronavirus (COVID-19) cleaning guidelines for workplaces

Vic Govt (Dept. Health): Cleaning and disinfecting to reduce
COVID-19 transmission


Victorian Chamber of Commerce & Industry: COVID-19 Government grants and support